CANCELLATION POLICY

At Baybee, we strive to ensure a seamless shopping experience for all our customers. Your satisfaction is our top priority. Below are the terms regarding order cancellation:

 

Cancellation by the Customer:

Time Frame: You may cancel your order within 12 hours of placing it without any penalty. If the order has not been processed or shipped, we will issue a full refund.

Method: To cancel an order, please contact our customer support team via email at care@baybee.co.in or call us at the provided contact number on our website.

Late Cancellations: Orders that have already been processed or shipped cannot be canceled.

Cancellation by Baybee:

Inventory Issues: Occasionally, items may be out-of-stock or backordered, and we may need to cancel your order. If this happens, we will notify you immediately and offer a full refund.

Pricing Errors: In the event of a pricing error on our website, Baybee reserves the right to cancel any orders placed under the incorrect price. We will notify you of the error and give you the option of reconfirming your order at the correct price or canceling it.

Fraudulent Orders: We continuously monitor for fraudulent orders. If your order is suspected of fraud, we reserve the right to cancel it and notify the appropriate authorities.

 

Refunds:

Refunds will be processed in the original mode of payment within 7-10 business days after the cancellation has been confirmed.

 

Contact Us:

For further inquiries or assistance, please contact our customer service department. We are here to help you from 10 AM to 6 PM on weekdays.