llms.full
# Baybee
> Baybee designs safe, thoughtfully engineered baby gear that supports every milestone from infancy to early childhood. Our range spans baby gear, nursery furniture, ride-ons, safety essentials, baby care, and toys all certified and rigorously safety tested. Tagline: India's Trusted Baby Gear Brand Safety Tested & Parent Approved.
Baybee is an India-based brand (prices in INR ₹) offering strollers & prams, walkers, car seats, cots & cribs, electric cradles, high chairs, battery-operated ride-ons, playpens, safety gates, and baby care essentials. Trusted by 10 million+ happy parents, with certified & safety-tested products, free shipping, and easy returns.
## Shop by Category
- [All Collections](https://baybee.co.in/collections): Browse the full Baybee catalog
- [Strollers & Prams](https://baybee.co.in/collections/strollers-and-prams): Baby strollers and prams for everyday travel
- [Baby Walkers](https://baybee.co.in/collections/baybee-walkers): Activity walkers for first steps
- [Car Seats & Carrycots](https://baybee.co.in/collections/carrycots-and-car-seats): Certified car seats and carrycots
- [Cots & Cribs](https://baybee.co.in/collections/cots-and-crib): Baby cots, cribs, and bassinets
- [Electric Swings & Cradles](https://baybee.co.in/collections/electric-swing-and-cradle): Automatic swings and cradles
- [High Chairs & Booster Seats](https://baybee.co.in/collections/high-chairs-and-booster-seats-1): Feeding chairs and boosters
- [Baby Bedding](https://baybee.co.in/collections/baby-bedding-1): Mattresses, bedding sets, and sleep essentials
- [Study Tables](https://baybee.co.in/collections/study-table): Ergonomic kids' study tables and chairs
- [Battery Operated Cars](https://baybee.co.in/collections/cars): Rechargeable ride-on cars for kids
- [Battery Operated Bikes](https://baybee.co.in/collections/bikes): Electric bikes for kids
- [Battery Operated Jeeps](https://baybee.co.in/collections/jeeps): Kids' ride-on jeeps
- [Ride-Ons & Push Cars](https://baybee.co.in/collections/rideons-and-push-cars): Push cars and manual ride-ons
- [Tricycles](https://baybee.co.in/collections/tricycles): Kids' trikes for early riding
- [Scooters](https://baybee.co.in/collections/scooter): Kick scooters for kids
- [Safety Gates](https://baybee.co.in/collections/safety-gates): Barriers for stairs and doorways
- [Bed Rails](https://baybee.co.in/collections/bed-rails-1): Fall-protection bed rails
- [Safety Locks & Edges](https://baybee.co.in/collections/safety-lock): Child-proofing locks and edge guards
- [Nursing](https://baybee.co.in/collections/nursing): Breast pumps and nursing essentials
- [Feeding](https://baybee.co.in/collections/feeding): Bottles, warmers, sterilizers, and feeding gear
- [Grooming](https://baybee.co.in/collections/grooming): Baby grooming and hygiene essentials
- [Maternity Care](https://baybee.co.in/collections/maternity-care): Care essentials for mothers
- [Infant Wear](https://baybee.co.in/collections/infant-wear): Clothing for newborns and infants
- [Educational Toys](https://baybee.co.in/collections/learning-and-educational-toys-1): Learning and developmental toys
- [Wooden Toys](https://baybee.co.in/collections/wooden-toys-1): Classic wooden toys
- [Musical Toys](https://baybee.co.in/collections/musical-toys-2): Sound and music toys
- [Soft Toys](https://baybee.co.in/collections/soft-toys): Plush and cuddle toys
## Popular Products
- [Kids Study Table & Chair Set (Height Adjustable)](https://baybee.co.in/products/baybee-kids-study-table-chair-set-for-height-adjustable-ergonomic-desk-with-book-holder)
- [Motocross Electric Bike for Kids](https://baybee.co.in/products/baybee-motocross-kids-electric-bike)
- [Lion Kids Playpen (16 Panels)](https://baybee.co.in/products/baybee-lion-kids-playpen-for-babies-foldable-baby-play-area-indoor-setup-16-panels)
- [3-in-1 Convertible High Chair](https://baybee.co.in/products/baybee-adjustable-baby-high-chair-safe-babies-foldable-feeding-seat)
- [NapNest Automatic Electric Baby Swing Cradle](https://baybee.co.in/products/baybeeautomaticelectricbabyswingcradle-adjustableswingspeed-babyrockerwithmosquitonet-white)
- [Cradella Convertible Baby Cradle with Mosquito Net](https://baybee.co.in/products/baybee-cradella-cradle-for-baby-cot-with-adjustable-height-portable-convertible-baby-bassinet-with-mosquito-net)
- [Furi Mini Rechargeable Battery Operated Jeep](https://baybee.co.in/products/baybee-furi-mini-rechargeable-battery-operated-jeep-for-kids-ride-on-toy-kids-car-with-bluetooth-music-light)
- [10-in-1 Baby Bottle Warmer & Sterilizer](https://baybee.co.in/products/baybee-10-in-1-baby-bottle-warmer-sterilizer)
## Company
- [About Us](https://baybee.co.in/pages/about-us)
- [Contact](https://baybee.co.in/pages/contact-us)
## Policies
- [Terms & Conditions](https://baybee.co.in/pages/terms-conditions-baybee-co-in)
- [Privacy Policy](https://baybee.co.in/policies/privacy-policy)
- [Shipping Policy](https://baybee.co.in/policies/shipping-policy)
- [Replacement & Refund Policy](https://baybee.co.in/policies/refund-policy)
- [Warranty Policy](https://baybee.co.in/pages/warranty-policy)
- [Cancellation Policy](https://baybee.co.in/pages/cancellation-policy)
## Contact
- Email: care@baybee.co.in
- Phone: +91 75204 44000
- WhatsApp: +91 80155 27083
- Support hours: Mon–Fri, 10 AM – 6 PM (IST)
- Bulk orders: bulkorders@baybee.co.in | Affiliates: bdm@galaxyinc.in | Collabs: socialmedia@baybee.co.in
---
# Full Content
## About Baybee
Baybee is India's trusted baby gear brand — safety tested and parent approved, with 10,000,000+ happy parents across India. Founded as a nursery brand in 2016 under Galaxy Incorporation (Chennai), Baybee creates baby gear that combines safety, comfort and innovation, supporting every milestone from infancy to early childhood: strollers and prams, walkers, car seats, cots and cribs, electric cradles, high chairs, ride-on cars, tricycles and safety essentials — all rigorously safety tested and certified. Every product is designed to be safe for newborns, and all orders ship free with easy returns. Baybee products are stocked by 500+ hospital chains and premium baby boutiques across India, with retail presence expanding to the UAE and Saudi Arabia since 2025.
## Contact Us (https://baybee.co.in/pages/contact-us)
**Galaxy Incorporation**
Baybee
No. 85, 2nd Floor
Taylors Rd, Telecom Quarters
Kilpauk, Chennai, Tamil Nadu 600010
India
Customer Care Email: [care@baybee.co.in](mailto:care@baybee.co.in)
Mobile Number: +91 75204 44000
Feel free to reach out to us with any inquiries or for support!
## Frequently Asked Questions (https://baybee.co.in/pages/faq)
### 🛒 Orders & Payments
#### 1. How do I place an order on Baybee?
Browse our website, add your desired products to the cart, and proceed to checkout. You can pay via UPI, Credit/Debit Card, Net Banking, or EMI. For help, call us at 8015527083 or email care@baybee.co.in.
#### 2. Can I modify or cancel my order after placing it?
Orders can be cancelled **only before shipment**. Once dispatched, cancellation is not possible. To cancel, email care@baybee.co.in immediately with your order number. Courier charges of ₹500–₹2,500 apply if cancelled in transit or at delivery.
#### 3. What payment methods do you accept?
We accept UPI, Credit/Debit Cards, Net Banking, and 0% EMI via Snapmint. Use coupon code **WELCOME** for 5% off your first order.
#### 4. Is Cash on Delivery (COD) available?
COD availability depends on your pin code and order value. Check availability at checkout when entering your delivery address.
#### 5. Can I use a coupon code at checkout?
Yes! Enter your coupon code in the discount field at checkout. Use **WELCOME** for 5% off sitewide on your first order.
### 🚚 Shipping & Delivery
#### 6. Do you offer free shipping?
Yes, free shipping is available across India on all orders above ₹299 for non-returnable products.
#### 7. How long does delivery take?
Orders are delivered within **7–14 working days**. Orders placed before 1 PM on business days are usually dispatched the same day. Orders on Sundays or public holidays are dispatched the next working day.
#### 8. How do I track my order?
Once dispatched, you will receive a tracking link via SMS and email. You can also visit the Track Your Order page on our website or email care@baybee.co.in with your order number.
#### 9. Which courier partners do you use?
We ship via BlueDart, FedEx, Delhivery, and other reputed courier partners depending on your location.
### 🔄 Returns, Replacements & Warranty
#### 10. What is your return policy?
Baybee does **not accept returns after delivery** except in cases of manufacturing defects or transit damage. Report within **48 hours** of delivery with photos/video to care@baybee.co.in.
#### 11. What is your replacement policy?
If your product has a manufacturing defect or arrived damaged, we will arrange a free replacement. Raise a request within 48 hours of delivery by emailing care@baybee.co.in with your order number and photos.
#### 12. What warranty do Baybee products carry?
Most products carry a **6–12 month manufacturer warranty** covering manufacturing defects. Warranty does not cover misuse, accidents, or normal wear and tear. Check individual product pages for specific terms.
#### 13. How do I raise a warranty claim?
Email care@baybee.co.in with your order number, product name, issue description, and clear photos or a short video. Our team responds within 24–48 working hours.
### 🛡️ Product Safety & Certifications
#### 14. Are Baybee products safe for newborns?
Yes. All Baybee products are designed with infant safety as the top priority. Our products use **non-toxic, BPA-free materials** and are tested to comply with applicable safety standards.
#### 15. Are your products BIS / IS certified?
Baybee products are safety-tested and comply with applicable Indian and international safety standards. Specific certifications (BIS, CE, etc.) are listed on individual product pages. Email care@baybee.co.in for certification queries.
#### 16. Are the materials non-toxic and child-safe?
Yes. We use food-grade, BPA-free, non-toxic plastics and fabrics in all products that contact babies. All paints and coatings are non-toxic and child-safe.
### 👶 Product & Age Guidance
#### 17. How do I choose the right product for my baby's age?
Use our **Shop by Age** section on the homepage — products are categorised for 0–1 Year, 1–2 Years, 2–4 Years, 4–8 Years, and 8+ Years. Each product page also displays the recommended age range.
#### 18. Do battery-operated vehicles include a remote control?
Most Baybee battery-operated jeeps, bikes, and cars offer **dual driving mode** — manual by the child or parent-controlled via a 2.4GHz remote. Check the product description to confirm remote control inclusion for a specific model.
#### 19. Do your products require assembly?
Some products (study tables, high chairs, walkers, battery-operated vehicles) require partial assembly. Instructions are included in the box — most assemblies take 10–20 minutes. Contact our support team if you need help.
### 💳 EMI & Offers
#### 20. Is 0% EMI available?
Yes! We offer **0% EMI via Snapmint on UPI**. Pay a portion upfront and the rest in easy monthly instalments with zero interest. The EMI option appears on eligible product pages and at checkout.
### 📞 Still Have Questions?
We're here to help! Reach out to our customer care team:
* **Email:** care@baybee.co.in
* **Phone:** 8015527083
* **Hours:** Monday – Saturday, 10 AM – 6 PM IST
## Shipping Policy (https://baybee.co.in/policies/shipping-policy)
We offer free shipping within India on all orders above Rs.299 only for non-returnable products. Please allow 1-3 working days for your order to be dispatched. Normally, orders placed before 1 PM on a business day are shipped the same day, provided that card security checks are completed, payment is received, and stock availability is confirmed. Orders placed after 1pm will be shipped on the next business day. Orders received on Sunday or during holidays are dispatched the following Monday or the next working day. During busy times, such as holiday periods, there can be processing and shipping delays. Orders are delivered within 7 to 14 working days
All packages are sent via leading courier companies, namely, BlueDart, Fedex, Delhivery and many more reputed couriers. There are two payment methods available when placing an order:
Pay Online
Rural domestic addresses require some additional days to deliver.
**Tracking:** An e-mail containing your package tracking information will be sent after shipment.
Please mail us at care@baybee.co.in if you have any questions.
Cancellation of Order by User
After placing an order, the customer can only cancel it if the order status is 'pending' under Order History. Cancellations must be made within a maximum of 2 hours of placing an order. To cancel your order, you will have to get in touch with our Customer Support Team by sending an email giving your Order Number.
**General Scenario:**
If we receive a cancellation email after the order has already been 'processed,' the order cannot be canceled. Baybee.co.in has the sole right to decide whether an order should be canceled. The customer agrees not to dispute baybee.co.in's decision regarding the cancellation.
**In case of Gift Certificate**
Gift certificates cannot be canceled, but the user may request an extension of the expiry date within 3 days of purchase.
**Cancellation of Order by baybee.co.in**
baybee.co.in reserves the right to refuse or cancel any order placed for a product that is listed at an incorrect price or for any other reason. This shall be regardless of whether the order has been confirmed and/or payment been received. The 100% payment shall be refunded and the User shall be informed of the same.
If a non-delivery or late delivery occurs due to a mistake by the user (e.g., an incorrect or incomplete name, address, or recipient unavailability), any extra costs incurred by Baybee.co.in for re-delivery will be charged to the user.
**Replacement/ Return Policy by baybee.co.in**
All return requests raised within 48 hours, either by calling the customer support number or via email at @baybee.co.in, will be accepted except for the following cases:
1. Products perishable in nature
2. Gift Certificates
3. Items that have been used or opened
4. An item not returned in the condition it was received.
5. Any item received by us in a damaged condition.
We take stringent measures to ensure that the items delivered to you are in perfect condition. However, there is a remote possibility that:
• the item may be damaged during transit
• or there might be a manufacturing defect
• or that a wrong item is delivered to you
In the cases mentioned above, we will replace the item at no extra cost, provided that the request for replacement or return of the item is made within the stipulated timeframe below. No returns or replacements will be allowed once the order has been processed, except for the reasons stated above.
To request a replacement, email us your order number and the reason for returning the item. Send the item back only after receiving our confirmation. We will then arrange for the replacement of the item through our logistics partner. We shall not be responsible for any items sent to us for return/replacement without our confirmation.
**Our Return Policy:**
• Replacement request must be made within 48 hours of receiving the product either by calling the customer support number or by emailing care@baybee.co.in and must not be part of above list
• There are no extra shipping charges for the delivery of replacement items for the reasons mentioned above.
• In case of a replacement, our logistics partners will attempt delivery of the items three times. In case the delivery is not executed during all the three attempts, due to recipient unavailable, premises locked, etc., the customer shall still be charged for the order.
• In case of perishable items or custom-made non-perishable items, neither Baybee.ae nor our enabling partners will be able to accept any returns or replacement of such items.
**Refund Policy by baybee.co.in:**
All refunds will be made as per the payment mode selected by customer except for COD, where refunds will be processed via NEFT or cheque.
**Cases of goods unavailability or service problem:**
Cases of product unavailability or service issues:
• If the item sent for replacement is not available, we will try to give you best possible alternatives, but at the end choice of customer will be final.
• If the order is confirmed by us and we are unable to ship the product on time, we will issue a refund upon the customer's request.
• "A 100% refund will be issued if the product is unavailable or if the vendor is unable to ship the order.
• For courier-delivered products, if the delivery address is outside the service area, a 100% refund will be issued.
## Replacement & Refund Policy (https://baybee.co.in/policies/refund-policy)
**Return, Replacement & Cancellations Policy**
At Baybee, we value your trust and are committed to delivering safe, high-quality products for your little ones. While every order is carefully inspected before dispatch, unforeseen issues may arise. To ensure a smooth and transparent experience, we have outlined our **Replacement, Return & Warranty Policy** below.
**1. General Guidelines**
**No Returns or Cancellations After Delivery:** Once a product is delivered and accepted, we do not accept returns or cancellations, except as specified under this policy.
**Cancellation Policy**
* Orders may be cancelled **before shipment only**. | **Contact us for Cancellation** **<care@baybee.co.in>**
* Once dispatched, cancellations are not permitted.
* If cancellation is requested while in transit or at delivery, **courier charges (₹500 – ₹2500)** will be borne by the customer.
**Replacement Only Policy:** Products are eligible for replacement only in cases of:
* Manufacturing Defects
* Damage During Transit
* Wrong Item Delivery
* Missing Components/Accessories
**2. Non-Returnable Categories**
For hygiene and safety reasons, the following categories are strictly non-returnable and cannot be exchanged under any circumstances:
| | |
| --- | --- |
| **Category** | **Policy** |
| BOTTLE WARMER | Non Returnable |
| BREAST PUMP | Non Returnable |
| BRUSH AND COMBS | Non Returnable |
| FOOD PROCESSOR | Non Returnable |
| IE ITEMS | Non Returnable |
| ORAL AND NAIL CARE | Non Returnable |
| POTTY SEAT | Non Returnable |
| TEETHERS AND PACIFIERS | Non Returnable |
**3. Replacement Categories**
| | |
| --- | --- |
| **Category** | **Policy** |
| BABY BIB & NAPKINS | 7 Days Replacement |
| BABY CARRIER | 7 Days Replacement |
| BABY SLEEPING BAGS | 7 Days Replacement |
| BATH TUB | 7 Days Replacement |
| BATTERY OPERATED | 7 Days Replacement |
| BED RAIL | 7 Days Replacement |
| BEDDING SET | 7 Days Replacement |
| BEDSIDE CRIB | 7 Days Replacement |
| BOOSTER SEAT | 7 Days Replacement |
| BOUNCERS AND ROCKERS | 7 Days Replacement |
| CAR SEAT | 7 Days Replacement |
| CARRY BED | 7 Days Replacement |
| CARRY COT | 7 Days Replacement |
| CHAIR / HIGH CHAIR | 7 Days Replacement |
| CHARGER | 7 Days Replacement |
| CLOTHS | 7 Days Replacement |
| CRADLE | 7 Days Replacement |
| FEEDING PILLOW | 7 Days Replacement |
| LICENSED CAR | 7 Days Replacement |
| MAGIC CAR | 7 Days Replacement |
| PLAY GYM /PLAY MAT | 7 Days Replacement |
| PLAYPEN/PLAYARD | 7 Days Replacement |
| PRAMS | 7 Days Replacement |
| RC CARS | 7 Days Replacement |
| RIDE ON | 7 Days Replacement |
| ROCKER | 7 Days Replacement |
| SAFETY ACCESSORIES | 7 Days Replacement |
| SAFETY GATE | 7 Days Replacement |
| SKATE SCOOTER | 7 Days Replacement |
| SLIDE | 7 Days Replacement |
| STORAGE | 7 Days Replacement |
| STROLLER | 7 Days Replacement |
| STUDY TABLE | 7 Days Replacement |
| SWING CRADLE | 7 Days Replacement |
| TOYS | 7 Days Replacement |
| TRICYCLE | 7 Days Replacement |
| WALKER | 7 Days Replacement |
| WOODEN CRADLE/COT | 7 Days Replacement |
**4. Eligibility Criteria for Replacement**
* **Timeframe:**Issues must be reported within **48 hours of delivery**. Delayed claims cannot be accepted.
* Condition: Products must be **unused, uninstalled, and in original packaging** (with tags, manuals, and accessories intact).
* **Documentation:** A valid purchase invoice, along with **clear photos and an unboxing video**, is mandatory. Claims without documentation will not be processed.
**5. Eligible Issues**
Replacement requests will only be accepted under the following circumstances:
* **Manufacturing Defects** – Clearly impacting functionality, safety, or usability.
* **Transit Damage** – Reported immediately with photographic/unboxing video proof.
* **Incorrect Product Delivered** – Wrong color, size, design, or model.
* **Missing Parts/Accessories**– Verified and shipped free of cost.
**6. Ineligible Issues**
Claims will not be accepted for:
* Customer mishandling, rough use, improper installation/storage.
* Unauthorized modifications, tampering, or non-standard repairs.
* Claims without invoice, photos, or mandatory unboxing video.
* Issues reported **after 48 hours** of delivery.
* Minor cosmetic variations (color tone, texture, packaging).
**Shipping Damage Claims**
* Upon receiving your order, please **inspect the packaging immediately**.
* If you notice any **visible damage**:
+ You may **refuse delivery**, OR
+ Accept the package but **note the damage remarks** on the delivery receipt.
* After that, contact **Baybee Customer Care** right away with photos and an unboxing video.
* Please note: **Claims for shipping damage will not be accepted later than 48 hours** from the time of product delivery.
**7. Replacement Process**
1. Email us at [**care@baybee.co.in**](care@baybee.co.in) with:
* Order Number
* Registered Email ID & Phone Number
* Clear photos and an **unboxing video** showing the defect/damage/wrong item
2. Our team will acknowledge and verify your request within **1 working day**.
* Working hours: **10 AM – 6 PM (Mon–Sat)**
3. If approved:
* Pickup will be arranged (if available)
* If pickup is unavailable, you may courier the product to us. Courier charges up to **₹300** will be reimbursed upon valid receipt submission.
4. **Inspection:**Returned items undergo a strict quality check. Only documented issues will be considered.
5. **Resolution:**
* Replacement will be dispatched after verification.
* For large/bulky items (battery cars, jeeps, swings, etc.), **replacement parts** may be provided instead of a full product exchange.
**8. EMI, Credit Card EMI & Easy Pay Later Special Terms**
**No Cancellation on EMI Orders**
Orders placed using **EMI, Credit Card EMI, or Easy Pay Later** payment modes **cannot be cancelled once confirmed**, regardless of shipment status.
**No Returns on EMI Orders**
Products purchased through EMI payment options are **not eligible for return or refund under any circumstances**.
**Replacement Only for Valid Issues**
EMI orders are **eligible only for replacement**, strictly under the following conditions:
* Manufacturing Defects
* Damage During Transit
* Incorrect Product Delivered
* Missing Components or Accessories
All replacement requests for EMI orders are **subject to manufacturer approval and internal quality verification**.
#### Replacement Process for EMI Orders
* Replacement timelines, inspection procedures, and documentation requirements will remain the same as stated in this policy.
* For large or bulky products, **replacement parts may be provided instead of a complete product replacement**, at Drogo’s discretion.
* **Refunds, chargebacks, or EMI cancellations with banks or financial partners are not supported** once the order is confirmed.
#### *Important Note*
EMI transactions are processed through **third-party financial institutions**. **Baybee** has **no control over EMI cancellations, reversals, interest rates, or bank-level policies** once the order is placed.
## Warranty Policy (https://baybee.co.in/pages/warranty-policy)
At Baybee, we are committed to providing safe, reliable, and high-quality products for your little ones. While every product undergoes strict quality checks, we provide a warranty to protect you against rare manufacturing defects.
**1. Warranty Coverage**
The warranty covers **manufacturing defects**only – defects in material, workmanship, or functionality that affect safe and intended use.
**Products Covered Under Warranty:**
* **Breast Pump** – 6 Months
* **Bottle Warmer** – 6 Months
* **Food Processor** – 6 Months
* **Battery Operated Toys (Cars, Jeeps, Bikes, etc.)** – 6 Months
* **Swing Cradle** – 6 Months
**2. Warranty Eligibility**
To be eligible for warranty coverage, the customer must:
1. **Register the product within 7 days of purchase** at www.baybee.co.in/warranty (or via QR code inside packaging).
2. Provide **proof of purchase (invoice)** and product details at the time of claim.
3. Share **clear photos and videos** of the defect.
4. Ensure the product has been used strictly according to the **user manual**.
**3. Warranty Claim Process**
1. Contact Baybee Customer Care via [**care@baybee.co.in**](care@baybee.co.in) or call **+91 752044400 / +91 8931028239**.
2. Submit order number, registered warranty ID, and evidence (photos/videos).
3. Our team will verify the claim within **2–3 working days**.
4. If approved:
* Defective parts will be **repaired or replaced** free of cost.
* For large items (battery cars, jeeps, swings, etc.), **replacement parts** may be shipped instead of replacing the full product.
* All defective parts replaced under warranty must be returned to Baybee.
**4. What is Not Covered**
* Normal wear and tear.
* Damage due to misuse, mishandling, rough play, or neglect.
* Not following the user manual.
* Unauthorized repairs or modifications.
* Use of non-original accessories/chargers.
* Cosmetic changes (fading, discoloration).
* Incidental or consequential damages from product use.
**5. Important Terms**
* Warranty is valid **only for the original purchaser** and is **non-transferable**.
* Warranty period begins from the **date of purchase**.
* Repairs or servicing under warranty can be done **only by Baybee or authorized service centers**.
* Baybee reserves the right to repair, replace, or provide an equivalent part at its discretion.
* Policy terms may change without prior notice, but existing claims will be honoured under the policy active at the time of registration.
**6. Customer Support**
📞 **+91 8931028239**
📧 c[are@baybee.co.in](care@baybee.co.in)
🌐 [www.baybee.co.in](https://baybee.co.in/)
## Cancellation Policy (https://baybee.co.in/pages/cancellation-policy)
At Baybee, we value your trust and are committed to delivering safe, high-quality products for your little ones. While every order is carefully inspected before dispatch, unforeseen issues may arise. To ensure a smooth and transparent experience, please review our **Cancellation Policy** below:
##### Customer-Initiated Cancellations
* **Before Shipment:** Orders may be cancelled **only before they are shipped.**
* **How to Cancel:** To request a cancellation, please email us at <care@baybee.co.in> with your order details.
* **After Dispatch:** Once an order has been dispatched, cancellations are **not permitted**.
* **In-Transit or At Delivery:** If cancellation is requested while the product is **in transit or at the time of delivery**, applicable courier charges **(₹500 – ₹2500)** will be deducted and borne by the customer.
##### Baybee-Initiated Cancellations
In rare circumstances, Baybee may need to cancel your order due to:
* **Stock unavailability or inventory issues**
* **Pricing or listing errors**
* **Fraudulent or suspicious order activity**
In such cases, you will be **notified promptly**, and a **full refund** will be issued where applicable.
#### Refunds
* **Processing Time:** Refunds will be processed in the **original mode of payment** within **7–10 business days** after your cancellation has been confirmed.
* **Refund Confirmation:** You will receive an email notification once the refund has been initiated.
* **Payment Gateway Delays:** Depending on your bank or payment provider, the refund may take a few additional days to reflect in your account.
#### Contact Us
For further inquiries or assistance, please contact our **Customer Support Team** between **10 AM and 6 PM (Monday to Friday)**.
📧 Customer Care: [care@baybee.co.in](mailto:care@baybee.co.in)
## Terms & Conditions (https://baybee.co.in/pages/terms-conditions-baybee-co-in)
**Effective Date:** June 2026
Welcome to Baybee. These Terms & Conditions govern your access to and use of the Baybee website and the purchase of products through our platform. By using this website, you agree to comply with and be bound by these Terms & Conditions.
### 1. General
Baybee reserves the right to modify, update, or discontinue any part of the website, products, services, policies, or these Terms & Conditions at any time without prior notice.
Continued use of the website after any changes constitutes acceptance of the revised Terms & Conditions.
### 2. Eligibility
By using this website, you confirm that:
* You are at least 18 years of age; or
* You are accessing the website under the supervision of a parent or legal guardian.
* You are legally capable of entering into a binding agreement under applicable laws.
### 3. Product Information
We strive to ensure that all product descriptions, images, specifications, dimensions, pricing, and availability information are accurate.
However:
* Product colours may vary due to screen settings and photography.
* Product specifications may change without prior notice for product improvements.
* Packaging and product appearance may differ slightly from images displayed on the website.
### 4. Pricing and Payment
* All prices are displayed in Indian Rupees (INR).
* Prices are inclusive of applicable taxes unless otherwise specified.
* Baybee reserves the right to revise pricing without prior notice.
* Payment must be successfully completed before order processing.
* We accept payment methods available at checkout, including UPI, debit cards, credit cards, net banking, wallets, EMI options, and Cash on Delivery (where applicable).
### 5. Order Acceptance
All orders placed on the website are subject to acceptance and availability.
Baybee reserves the right to:
* Refuse or cancel any order.
* Limit product quantities per customer.
* Cancel orders due to stock unavailability.
* Cancel orders resulting from pricing or technical errors.
* Cancel orders suspected of fraud or misuse.
In case of cancellation after payment, the amount will be refunded to the original payment method.
### 6. Shipping and Delivery
* Delivery timelines are estimates and may vary depending on location and courier serviceability.
* Delays due to weather conditions, public holidays, strikes, transportation disruptions, or other unforeseen circumstances are beyond our control.
* Customers are responsible for providing accurate delivery information.
* Baybee shall not be liable for delays caused by incorrect customer information or courier-related issues.
### 7. Returns, Replacements and Refunds
Returns, replacements, and refunds shall be governed by Baybee's Return & Refund Policy.
To qualify for a return or replacement:
* Products must be unused and in original condition.
* Original packaging, accessories, manuals, and invoice must be retained.
* Requests must be raised within the applicable return period.
Baybee reserves the right to inspect returned products before approving any refund or replacement.
### 8. Warranty
Selected products may be covered under Baybee's warranty policy.
The warranty covers manufacturing defects only and does not cover:
* Normal wear and tear.
* Improper installation or assembly.
* Accidental damage.
* Misuse or negligence.
* Unauthorized repairs or modifications.
* Damage resulting from failure to follow product instructions.
Warranty decisions, repairs, replacements, or refunds shall be at Baybee's sole discretion.
### 9. Product Safety
Customer safety is important to us.
Users must:
* Follow all safety instructions provided with the product.
* Adhere to recommended age, weight, and usage guidelines.
* Ensure adult supervision where required.
Baybee shall not be liable for injuries or damages resulting from improper use, misuse, negligence, or failure to follow safety instructions.
### 10. User Accounts
When creating an account:
* You are responsible for maintaining the confidentiality of your account credentials.
* You accept responsibility for all activities conducted under your account.
* You must immediately notify Baybee of any unauthorized account access.
Baybee reserves the right to suspend or terminate accounts involved in fraudulent, abusive, or suspicious activities.
### 11. Intellectual Property
All content available on this website, including but not limited to:
* Logos
* Brand names
* Product images
* Videos
* Graphics
* Website design
* Text content
* Icons and artwork
is the exclusive property of Baybee and protected under applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, or used without prior written permission.
### 12. Prohibited Use
You agree not to:
* Use the website for unlawful purposes.
* Submit false or misleading information.
* Attempt unauthorized access to website systems.
* Introduce malicious software or code.
* Copy or exploit website content for commercial purposes.
* Interfere with website operations or security.
### 13. Limitation of Liability
To the fullest extent permitted by law, Baybee shall not be liable for:
* Indirect or consequential damages.
* Loss of profits or business opportunities.
* Service interruptions.
* Product misuse by customers.
* Delivery delays caused by third-party logistics providers.
Baybee's maximum liability shall not exceed the amount paid for the product in question.
### 14. Third-Party Services
The website may contain links to third-party websites, payment gateways, or external services.
Baybee is not responsible for:
* Content hosted on third-party websites.
* Third-party privacy practices.
* Availability or performance of third-party services.
Users access third-party services at their own risk.
### 15. Privacy
Your use of the website is subject to Baybee's Privacy Policy.
By using this website, you consent to the collection, storage, and processing of information as described in the Privacy Policy.
### 16. Force Majeure
Baybee shall not be held responsible for delays or failure to perform obligations due to events beyond reasonable control, including:
* Natural disasters
* Floods
* Fires
* Pandemics
* Government actions
* Labour disputes
* Transportation disruptions
* Internet or power failures
### 17. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any dispute arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of Chennai, Tamil Nadu.
### 18. Contact Us
For any questions, concerns, or requests related to these Terms & Conditions, please contact:
**Baybee Customer Support**
Email: care@baybee.co.in
Phone: +91 75204 44000
## Privacy Policy (https://baybee.co.in/policies/privacy-policy)
### Privacy Policy of Baybee India
**Effective Date:** [22.04.2024]
#### 1. Introduction
Welcome to Baybee India. This privacy policy outlines our commitment to protecting the privacy and personal information of our visitors and customers. By using our website, you agree to the collection and use of information in accordance with this policy.
#### 2. Information We Collect
When you visit Baybee India, we may collect the following types of information:
* **Personal Identification Information:** Including but not limited to your name, email address, mailing address, phone number, and payment details when you make a purchase or sign up for our newsletter.
* **Non-Personal Identification Information:** We may collect non-personal information about your visit, including your browser type, the time and date of your visit, and the pages you viewed.
* **Cookies and Tracking Data:** We use cookies and similar tracking technologies to track activity on our website and store certain information to enhance your experience and understand how you use our site.
#### 3. How We Use Your Information
The information we collect may be used in the following ways:
* To personalize your experience and meet your individual needs
* To improve our website based on the information and feedback we receive from you
* To improve customer service and support needs
* To process transactions and manage orders
* To send periodic emails regarding your order or other products and services
#### 4. How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include data encryption and secure servers.
#### 5. Sharing Your Personal Information
We do not sell, trade, or rent users' information.
#### What Do We Do With Your Information?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer's internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
**Email marketing (if applicable):** With your permission, we may send you emails about our store, new products and other updates.
#### 6. Consent
**How do you get my consent?**
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
**How do I withdraw my consent?**
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at [care@baybee.co.in](mailto:care@baybee.co.in) or mailing us at:
Galaxy Incorporation New No.85, Old No.38, 2nd floor, Taylor's Road, Telecom Quarters, Kilpauk, Chennai, Tamil Nadu 600010
#### 7. Disclosure
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
#### 8. Payment
We use Razorpay for processing payments. We/Razorpay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.
Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read terms and conditions of razorpay on <https://razorpay.com>
#### 9. Third-party Services
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.
#### 10. Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
#### 11. Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
#### 12. Cookies
We use cookies to maintain session of your user. It is not used to personally identify you on other websites.
#### 13. Age of Consent
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
#### 14. Changes to this Privacy Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
#### Questions And Contact Information
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at [care@baybee.co.in](mailto:care@baybee.co.in) or by mail at:
Galaxy Incorporation New No.85, Old No.38, 2nd floor, Taylor's Road, Telecom Quarters, Kilpauk, Chennai, Tamil Nadu 600010
## Product Assembly & User Manual (https://baybee.co.in/pages/user-manual)
**Need Help with Setup?**
For a step-by-step guide on how to assemble and use your product, please visit our official YouTube tutorial
[https://youtube.com/playlist?list=PLMGuzSZggUa8SbbA1MrARvc_h_LuShcxo&si=mCUw6b-0LNw5Pye4](https://youtube.com/playlist?list=PLMGuzSZggUa8SbbA1MrARvc_h_LuShcxo&si=mCUw6b-0LNw5Pye4 "ASSEMBLY VIDEO")
## Best Sellers — Product Details
Prices in INR (₹); MRP shown struck through on site.
### Baybee Kids Study Table & Chair Set (Height Adjustable, with Book Holder)
- URL: https://baybee.co.in/products/baybee-kids-study-table-chair-set-for-height-adjustable-ergonomic-desk-with-book-holder
- Price: ₹16,999 (MRP ₹21,990)
### Baybee Motocross Electric Bike for Kids
- URL: https://baybee.co.in/products/baybee-motocross-kids-electric-bike
- Price: ₹12,990 (MRP ₹22,990)
- Real ride feel with foot accelerator for kids aged 2–9. Multimedia music panel with USB & AUX support, bright LED headlights, sturdy tyres and training wheels for safe learning, and a powerful 12V rechargeable battery delivering a smooth 3–4 km/h ride.
### Baybee Lion Kids Playpen (16 Panels)
- URL: https://baybee.co.in/products/baybee-lion-kids-playpen-for-babies-foldable-baby-play-area-indoor-setup-16-panels
- Price: ₹12,500 (MRP ₹14,999)
- Foldable baby play area for indoor setup with safety lock, double knob connecting buckles and non-slip suction cup base.
### Baybee 3-in-1 Convertible High Chair
- URL: https://baybee.co.in/products/baybee-adjustable-baby-high-chair-safe-babies-foldable-feeding-seat
- Price: ₹12,999 (MRP ₹17,000)
- 5-point harness and stable lock system for ages 0–5. Slim foldable structure, backrest reclines 120°–180° with ergonomic footrest, detachable double tray with 3-step adjustment, built-in Bluetooth with music, timer and gentle swing motion, multi-level height settings.
### Baybee NapNest Automatic Electric Baby Swing Cradle
- URL: https://baybee.co.in/products/baybeeautomaticelectricbabyswingcradle-adjustableswingspeed-babyrockerwithmosquitonet-white
- Price: ₹15,990 (MRP ₹18,990)
- Automatic electric baby swing cradle with adjustable swing speed and mosquito net.
### Baybee 2-in-1 Foldable Kids Playpen (16 Panel) with Basketball Set & Sensory Toys
- URL: https://baybee.co.in/products/baybee-2-in-1-foldable-kids-playpen-with-basketball-set-sensory-toys-baby-play-yard-with-safety-lock-for-0-5-years-18-panel
- Price: ₹14,599 (MRP ₹18,999)
- Play yard with basketball set and sensory toys to stimulate imagination and motor skills. Safety lock and foldable design for ages 0–5.
### Baybee Cradella Cradle for Baby Cot (Portable, with Mosquito Net)
- URL: https://baybee.co.in/products/baybee-cradella-cradle-for-baby-cot-with-adjustable-height-portable-convertible-baby-bassinet-with-mosquito-net
- Price: ₹15,990 (MRP ₹19,990)
- Adjustable-height convertible baby bassinet with portable design and mosquito net.
### Baybee Furi Mini Rechargeable Battery Operated Jeep
- URL: https://baybee.co.in/products/baybee-furi-mini-rechargeable-battery-operated-jeep-for-kids-ride-on-toy-kids-car-with-bluetooth-music-light
- Price: ₹29,989 (MRP ₹39,990)
- Ride-on toy kids car with powerful rechargeable battery, Bluetooth connectivity, lights and music.
### Baybee ScootStar Battery Operated Kids Bike (Dual Seat, Ages 1–3)
- URL: https://baybee.co.in/products/baybee-scootstar-battery-operated-kids-bike-dual-seat-ride-on-with-bluetooth-usb-storage-music-lights-for-ages-1-3
- Price: ₹13,990 (MRP ₹24,990)
- Dual-seat ride-on with Bluetooth, USB, storage, music and lights.
### Baybee Wooden 3-in-1 Electric Baby Cradle Convertible Cot & Bassinet
- URL: https://baybee.co.in/products/baybee-wooden-3-in-1-electric-baby-cradle-convertible-cot-bassinet
- Price: ₹17,999 (MRP ₹24,999)
- 5-speed automatic gentle swing, convertible bedside crib and playard, 3-point height adjustment, smart LED touch display with Bluetooth music and 10 melodies, mosquito net with breathable mesh, lockable wheels, remote control and large storage basket.
### Baybee A7 Baby Electric Bike for Kids
- URL: https://baybee.co.in/products/baybee-a7-baby-electric-bike-for-kids-rechargeable-battery-bike-for-toddler-with-led
- Price: ₹20,990 (MRP ₹27,999)
- Rechargeable battery bike for ages 3+ with balance support wheels, twist hand accelerator, foot brake and glowing LED light wheels.
### Baybee Atom Rechargeable Battery Operated Jeep
- URL: https://baybee.co.in/products/baybee-atom-rechargeable-battery-operated-jeep-for-kids-ride-on-toy-kids-car-with-bluetooth-music-light
- Price: ₹24,990 (MRP ₹44,990)
- Electric jeep for ages 3–10 with rechargeable battery, Bluetooth, built-in music and lights.