Terms & Conditions

Effective Date: June 2026

Welcome to Baybee. These Terms & Conditions govern your access to and use of the Baybee website and the purchase of products through our platform. By using this website, you agree to comply with and be bound by these Terms & Conditions.

1. General

Baybee reserves the right to modify, update, or discontinue any part of the website, products, services, policies, or these Terms & Conditions at any time without prior notice.

Continued use of the website after any changes constitutes acceptance of the revised Terms & Conditions.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age; or
  • You are accessing the website under the supervision of a parent or legal guardian.
  • You are legally capable of entering into a binding agreement under applicable laws.

3. Product Information

We strive to ensure that all product descriptions, images, specifications, dimensions, pricing, and availability information are accurate.

However:

  • Product colours may vary due to screen settings and photography.
  • Product specifications may change without prior notice for product improvements.
  • Packaging and product appearance may differ slightly from images displayed on the website.

4. Pricing and Payment

  • All prices are displayed in Indian Rupees (INR).
  • Prices are inclusive of applicable taxes unless otherwise specified.
  • Baybee reserves the right to revise pricing without prior notice.
  • Payment must be successfully completed before order processing.
  • We accept payment methods available at checkout, including UPI, debit cards, credit cards, net banking, wallets, EMI options, and Cash on Delivery (where applicable).

5. Order Acceptance

All orders placed on the website are subject to acceptance and availability.

Baybee reserves the right to:

  • Refuse or cancel any order.
  • Limit product quantities per customer.
  • Cancel orders due to stock unavailability.
  • Cancel orders resulting from pricing or technical errors.
  • Cancel orders suspected of fraud or misuse.

In case of cancellation after payment, the amount will be refunded to the original payment method.

6. Shipping and Delivery

  • Delivery timelines are estimates and may vary depending on location and courier serviceability.
  • Delays due to weather conditions, public holidays, strikes, transportation disruptions, or other unforeseen circumstances are beyond our control.
  • Customers are responsible for providing accurate delivery information.
  • Baybee shall not be liable for delays caused by incorrect customer information or courier-related issues.

7. Returns, Replacements and Refunds

Returns, replacements, and refunds shall be governed by Baybee's Return & Refund Policy.

To qualify for a return or replacement:

  • Products must be unused and in original condition.
  • Original packaging, accessories, manuals, and invoice must be retained.
  • Requests must be raised within the applicable return period.

Baybee reserves the right to inspect returned products before approving any refund or replacement.

8. Warranty

Selected products may be covered under Baybee's warranty policy.

The warranty covers manufacturing defects only and does not cover:

  • Normal wear and tear.
  • Improper installation or assembly.
  • Accidental damage.
  • Misuse or negligence.
  • Unauthorized repairs or modifications.
  • Damage resulting from failure to follow product instructions.

Warranty decisions, repairs, replacements, or refunds shall be at Baybee's sole discretion.

9. Product Safety

Customer safety is important to us.

Users must:

  • Follow all safety instructions provided with the product.
  • Adhere to recommended age, weight, and usage guidelines.
  • Ensure adult supervision where required.

Baybee shall not be liable for injuries or damages resulting from improper use, misuse, negligence, or failure to follow safety instructions.

10. User Accounts

When creating an account:

  • You are responsible for maintaining the confidentiality of your account credentials.
  • You accept responsibility for all activities conducted under your account.
  • You must immediately notify Baybee of any unauthorized account access.

Baybee reserves the right to suspend or terminate accounts involved in fraudulent, abusive, or suspicious activities.

11. Intellectual Property

All content available on this website, including but not limited to:

  • Logos
  • Brand names
  • Product images
  • Videos
  • Graphics
  • Website design
  • Text content
  • Icons and artwork

is the exclusive property of Baybee and protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written permission.

12. Prohibited Use

You agree not to:

  • Use the website for unlawful purposes.
  • Submit false or misleading information.
  • Attempt unauthorized access to website systems.
  • Introduce malicious software or code.
  • Copy or exploit website content for commercial purposes.
  • Interfere with website operations or security.

13. Limitation of Liability

To the fullest extent permitted by law, Baybee shall not be liable for:

  • Indirect or consequential damages.
  • Loss of profits or business opportunities.
  • Service interruptions.
  • Product misuse by customers.
  • Delivery delays caused by third-party logistics providers.

Baybee's maximum liability shall not exceed the amount paid for the product in question.

14. Third-Party Services

The website may contain links to third-party websites, payment gateways, or external services.

Baybee is not responsible for:

  • Content hosted on third-party websites.
  • Third-party privacy practices.
  • Availability or performance of third-party services.

Users access third-party services at their own risk.

15. Privacy

Your use of the website is subject to Baybee's Privacy Policy.

By using this website, you consent to the collection, storage, and processing of information as described in the Privacy Policy.

16. Force Majeure

Baybee shall not be held responsible for delays or failure to perform obligations due to events beyond reasonable control, including:

  • Natural disasters
  • Floods
  • Fires
  • Pandemics
  • Government actions
  • Labour disputes
  • Transportation disruptions
  • Internet or power failures

17. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of Chennai, Tamil Nadu.

18. Contact Us

For any questions, concerns, or requests related to these Terms & Conditions, please contact:

Baybee Customer Support
Email: care@baybee.co.in
Phone: +91 75204 44000