Warranty Policy

At Baybee, we are committed to providing safe, reliable, and high-quality products for your little ones. While every product undergoes strict quality checks, we provide a warranty to protect you against rare manufacturing defects.

1. Warranty Coverage

The warranty covers manufacturing defects only – defects in material, workmanship, or functionality that affect safe and intended use.

Products Covered Under Warranty:

  • Breast Pump – 6 Months

  • Bottle Warmer – 6 Months

  • Food Processor – 6 Months

  • Battery Operated Toys (Cars, Jeeps, Bikes, etc.) – 6 Months

  • Swing Cradle – 6 Months

2. Warranty Eligibility

To be eligible for warranty coverage, the customer must:

  1. Register the product within 7 days of purchase at www.baybee.co.in/warranty (or via QR code inside packaging).

  2. Provide proof of purchase (invoice) and product details at the time of claim.

  3. Share clear photos and videos of the defect.

  4. Ensure the product has been used strictly according to the user manual.

3. Warranty Claim Process

  1. Contact Baybee Customer Care via care@baybee.co.in or call +91 752044400 / +91 8931028239.

  2. Submit order number, registered warranty ID, and evidence (photos/videos).

  3. Our team will verify the claim within 2–3 working days.

  4. If approved:

    • Defective parts will be repaired or replaced free of cost.

    • For large items (battery cars, jeeps, swings, etc.), replacement parts may be shipped instead of replacing the full product.

    • All defective parts replaced under warranty must be returned to Baybee.

 

4. What is Not Covered

  • Normal wear and tear.

  • Damage due to misuse, mishandling, rough play, or neglect.

  • Not following the user manual.

  • Unauthorized repairs or modifications.

  • Use of non-original accessories/chargers.

  • Cosmetic changes (fading, discoloration).

  • Incidental or consequential damages from product use.

 

5. Important Terms

  • Warranty is valid only for the original purchaser and is non-transferable.

  • Warranty period begins from the date of purchase.

  • Repairs or servicing under warranty can be done only by Baybee or authorized service centers.

  • Baybee reserves the right to repair, replace, or provide an equivalent part at its discretion.

  • Policy terms may change without prior notice, but existing claims will be honoured under the policy active at the time of registration.

6. Customer Support

📞 +91 8931028239
 📧 care@baybee.co.in
 🌐 www.baybee.co.in